Screwdrivers pound nails poorly
The BBC reports on a study that web design causes confusion among users. It would probably be more accurate to say that what the study shows is that users, when asked, construct inaccurate mental maps of web sites. But as Jared Spool has argued extensively, users don’t construct mental maps of web sites. Which leaves us with a study that says that users do a bad job of doing something they don’t do. Whoops.
Posted at 6:55 PM
The topic for this entry made me laugh. For me, coming up with topics is sometimes the most fun part of running a weblog.
Posted by Mike at 3:23 PM, June 14, 2002 [Link]