My turn
You may want to note this: this week, it’s my turn to deal with all the incompetent people in the world. It started with our lawyer’s office, where the secretary sent the title work (which came in later than expected) to our mortgage bank rather than to the bank’s lawyers as requested. Not that big a deal, since they’re in the same building, but still. The secretary sent the paperwork via FedEx for next day AM delivery (by 10:30) so we could have a chance of closing on the house this week while my dad is in town. FedEx, according to its tracking listing for the package, took the package and proceeded to send it to the wrong distribution center. FedEx works all around the world, so it must have been before 10:30 somewhere, but it was after 5 pm in Long Island by the time the papers arrived at the bank’s office. Would you expect the receptionist who received the package to know to forward it to the lawyers in the same building to whom it was addressed? Nooooo, of course not. I’m still not sure who has the papers, although our (very competent) mortgage banker was trying to track them down when I explained what happened today.
At the car dealer where we took our car for servicing on Wednesday when the "Engine Check" light blinked on, incompetence reared its ugly head again. The repairs seemed to be okay, but when we paid for them, the cashier gave us an unfamiliar key. I told her I didn’t think this was mine, then proceeded to check it against my car and prove that it wasn’t. Seems the mechanic mixed things up, and my keys were nowhere to be found. The mechanic who worked on our car had gone home, but the (very competent and sympathetic) mechanic who listened to our tale of woe and helped us out eventually figured out that they gave our keys to another customer, who was clearly not competent enough to figure out that they had the wrong keys. Grrrrr! The helpful mechanic promised that they would be strangling the guy who did this in the morning when he came in. I asked for video proof. I’ll be watching the back of my car carefully in the next few days to make sure parts don’t start to drop off.
I’ll be glad when this week is over and it becomes someone else’s responsibility to handle all these incompetents.
Posted at 2:17 AM
hey here’s hoping next week is better for you :)
Posted by deb at 6:01 AM, October 5, 2003 [Link]